{"id":51579,"date":"2023-10-23T16:21:33","date_gmt":"2023-10-23T16:21:33","guid":{"rendered":"https:\/\/peymantaeidi.net\/stem-cell\/?p=51579"},"modified":"2023-10-23T16:38:40","modified_gmt":"2023-10-23T16:38:40","slug":"8-steps-to-make-your-organization-ai-resilient","status":"publish","type":"post","link":"https:\/\/peymantaeidi.net\/stem-cell\/2023\/10\/23\/8-steps-to-make-your-organization-ai-resilient\/","title":{"rendered":"8 steps to make your organization AI resilient"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><figcaption class=\"wp-element-caption\">(Credit: Unsplash)<\/figcaption><\/figure>\n<p><strong>This article is brought to you thanks to the collaboration of&nbsp;<a href=\"http:\/\/www.europeansting.com\/\">The European Sting<\/a>&nbsp;with the&nbsp;<a href=\"https:\/\/www.weforum.org\/agenda\">World Economic Forum<\/a>.<\/strong><\/p>\n<p><strong>Author: Andrea Bonime-Blanc, Founder and CEO, GEC Risk Advisory<\/strong><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<div class=\"wef-1pf65v3\">\n<ul role=\"list\" class=\"wef-1h9w1zb\">\n<li class=\"wef-1ty47b3\">How does the world govern for the unknowns of exponential tech, including generative AI (GenAI)?Building organizational resilience around the development and deployment of GenAI is essential.From  embedding GenAI metrics into performance measurement to fostering  understanding of GenAI at the highest levels of the organization, here  are eight ways to build organizational AI resilience.<\/li>\n<\/ul>\n<p>Here are two quotes to consider around the development of Artificial Intelligence (AI):From <a href=\"https:\/\/www.cfr.org\/blog\/governing-artificial-intelligence-conversation-kent-walker\">Kent Walker, C-suite member at Google<\/a>:  \u201cAI is much more than a chatbot. It\u2019s a once-in-a-generation technology  shift, one that may be on par with electricity as a general-purpose  tool that will improve lives across the globe.\u201dFrom <a href=\"https:\/\/www.nzz.ch\/english\/tristan-harris-warns-about-the-dark-side-of-generative-ai-ld.1746002\">Tristan Harris, co-founder of the Centre for Humane Technology<\/a>:  \u201cWith AI, it\u2019s now the race to deploy and onboard humanity onto your AI  platform faster than your competitors. It means don\u2019t do the safety  testing, don\u2019t do the risk analysis, because if you wait too long, you  just lose market share (\u2026) it\u2019s a race to recklessness.\u201dSo, which is it? It\u2019s both. Let me explain.<\/p>\n<div class=\"gtm-snippet wef-tvww5o\">\n<div class=\"wef-hyvrvl\">\n<div class=\"wef-1hb97yd\">\n<div class=\"wef-79elbk\"><span class=\"chakra-badge wef-1a3ktgp\">Discover<\/span><\/p>\n<p class=\"chakra-text wef-ufv6xn\"><span class=\"chakra-text wef-10kdnp0\">How is the World Economic Forum creating guardrails for Artificial Intelligence? <\/span><\/p>\n<div class=\"wef-0\">\n<div class=\"wef-1mm3vby\">\n<p>In  response to the uncertainties surrounding generative AI and the need  for robust AI governance frameworks to ensure responsible and beneficial  outcomes for all, the Forum\u2019s Centre for the Fourth Industrial  Revolution (C4IR) has launched the <a href=\"https:\/\/initiatives.weforum.org\/ai-governance-alliance\/home\">AI Governance Alliance<\/a>. The  Alliance will unite industry leaders, governments, academic  institutions, and civil society organizations to champion responsible  global design and release of transparent and inclusive AI systems. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>In  the past few years, we have witnessed a steady infusion of exponential  technologies \u2013 artificial intelligence (AI), crypto, blockchain,  synthetic biology, nanotech and more \u2013 into every walk of life and are  bracing ourselves for more soon.The release of ChatGPT and other generative AI (GenAI) into the global wild in late 2022 underscored this phenomenon.As  a non-technologist focused on the governance, risk, ethics and impact  of tech trends and megatrends, including what I recently coined the ,  I ask: how does the world govern for the unknowns of exponential tech?  How do businesses, governments, NGOs and communities manage the risk of  the seemingly ungovernable while simultaneously leaving room for  creativity?In this article, I apply my model of organizational resilience from <a href=\"https:\/\/www.amazon.com\/Gloom-Boom-Leaders-Transform-Sustainable\/dp\/1783537337\"><i>Gloom to Boom: How Leaders Transform Risk into Resilience and Value<\/i><\/a>, which <a href=\"https:\/\/www.weforum.org\/agenda\/2021\/05\/8-steps-to-starting-a-cybersecurity-virtuous-cycle\/\">I have deployed frequently<\/a> to the phenomenon of GenAI.<\/p>\n<div class=\"chakra-aspect-ratio wef-e7ym7j\"><span class=\"embed-youtube\">[embedded content]<\/span><\/div>\n<p>Suppose  we apply the notion of organizational resilience to GenAI. In that  case, we might come up with the following definition: GenAI-resilience  is an organization\u2019s ability to understand and sustainably maintain,  build and deliver intended AI-enhanced business outcomes both in terms  of products and\/or services using AI and GenAI tools and techniques and  by deliberately avoiding risks, downsides, and adverse AI and GenAI  infused events (such as the use and abuse of GenAI tools to create and  deploy more effective and powerful cyberattacks).<\/p>\n<h2 class=\"chakra-heading wef-8rwnj8\">Building organizational resilience for GenAI<\/h2>\n<p>As  with cybersecurity, building organizational resilience around the  development and deployment of GenAI is essential. While in the case of  cybersecurity, we are talking largely about risk management and  liability prevention, in the case of GenAI, we\u2019re talking about a more  complex and multifaceted phenomenon filled with opportunity as well as  risk. <\/p>\n<h2 class=\"chakra-heading wef-8rwnj8\">The eight steps to GenAI organizational resilience1. \u2018Lean-in\u2019 GenAI governance and leadership<\/h2>\n<p>The  tone is always set from the top, but the best tone is set from a top  that is emotionally intelligent and continuously educated about the  promises and perils of the marketplace, including relevant exponential  tech and GenAI. Leaders must lean in to understand how GenAI affects  their business and strategy and how it can increase capacity,  productivity, talent, workforce, products, services and the business  model itself. <\/p>\n<h3 class=\"chakra-heading wef-s3lsw\">2. Create a deliberate culture of AI and tech ethics<\/h3>\n<p>Every  organization must consciously and proactively consider, identify and  integrate the ethical and cultural implications of its tech footprint \u2013  including its purchase, use, development and deployment of GenAI. At the  top and throughout the entity \u2013 through performance management metrics  and incentive systems \u2013 several critical internal actors (starting with  the CEO, ethics, compliance, talent and\/or risk officers among others)  must lead in the design of a measurable culture of ethics when it comes  to technology.<\/p>\n<h3 class=\"chakra-heading wef-s3lsw\">3. Understand GenAI stakeholders<\/h3>\n<p>Another  vital element in understanding the issues, risks and opportunities  embedded in the deployment of GenAI within your organization is to  identify the stakeholders and understand their positions, expectations,  fears, red lines and deepest desires when it comes to the use of their  and others\u2019 data and your use of that data in algorithms, products and  services. An organisation\u2019s reputation risk and opportunity may well  depend on this dynamic.<\/p>\n<div class=\"wef-1o9yiek\"><span>4. Ensure AI-savvy risk intelligence<\/span><\/div>\n<p>All  organizations \u2013 small, medium, and large \u2013 must have some form of  systematic risk management customized to the entity, tuned into the  changing environment and adaptable in an agile and savvy way. This means  having a structured system of enterprise risk management that picks up  the nuances of technological developments relevant to the business and  can identify and triangulate the most likely and impactful substantive  issues, risks and opportunities relevant to the company. <\/p>\n<h3 class=\"chakra-heading wef-s3lsw\">5. Integrate GenAI into ESGT\/business strategy<\/h3>\n<p>If  your organization does not yet encompass the full spectrum of relevant  ESG plus tech (or what I call ESGT) in its strategy development, and  implementation, it\u2019s time to change that. Integrating an entity\u2019s most  relevant and material ESGT issues, risks and opportunities into business  strategy is now a critical exercise, not an optional one. Depending on  your sector and business footprint, GenAI and other relevant tech  issues, like cyber and data privacy and collection, need to be part of  the overall strategy brainstorm.<\/p>\n<div class=\"wef-0\">\n<h5 class=\"chakra-heading wef-13al9s1\"><\/h5>\n<p>6. Embed GenAI metrics into performance management<\/p><\/div>\n<p><a href=\"https:\/\/www.weforum.org\/whitepapers\/measuring-digital-trust-supporting-decision-making-for-trustworthy-technologies\">The World Economic Forum recently published a major contribution to measuring digital trust<\/a>  in an organization encompassing GenAI. Entities must develop and  implement relevant digital trust metrics to ensure proper guardrails and  policies are in place. These metrics should address both organizational  and individual performance \u2013 from the CEO to newly onboarded staff.<\/p>\n<h3 class=\"chakra-heading wef-s3lsw\">7. Deploy tech-related crisis preparedness<\/h3>\n<p>Any  resilient organization will have a set of policies, practices and teams  that deal with \u2013 and are continuously scanning the horizon and  rehearsing \u2013 scenarios including the most likely or consequential  digital risks that could turn into crises, including considering  scenarios involving the downsides of exponential tech and its impact on  crucial stakeholders. For example, Google deploys a \u201cred-team\u201d approach  to understanding the downsides of insecure AI. They call it \u201cGoogle\u2019s  Secure AI Framework,\u201d which consists of six practices, from expanding  strong security foundations to harmonizing controls across the  ecosystem.<\/p>\n<h3 class=\"chakra-heading wef-s3lsw\">8. Harness a continuous improvement and innovation ethos for GenAI<\/h3>\n<p>A  final element in building a GenAI resilient organization is to ensure  that throughout all previous steps, there is a feedback loop for lessons  learned, root cause analysis and the sharing of data. This feeds into  continuous improvement of enterprise policies and management, and  performance, as well as an innovation ethos that creates improved and  new products and services.As exponential technologies infuse our  everyday life, we need to act nimbly and thoughtfully on their  governance, risk, ethics and impact implications. Consciously and  conscientiously building these concepts into the eight steps of  organizational resilience can provide a useful roadmap to accomplish  <\/p>\n<\/div>\n<p><span>this. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>(Credit: Unsplash) This article is brought to you thanks to the collaboration of&nbsp;The European Sting&nbsp;with<\/p>\n","protected":false},"author":1,"featured_media":51581,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/posts\/51579"}],"collection":[{"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/comments?post=51579"}],"version-history":[{"count":2,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/posts\/51579\/revisions"}],"predecessor-version":[{"id":51582,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/posts\/51579\/revisions\/51582"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/media\/51581"}],"wp:attachment":[{"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/media?parent=51579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/categories?post=51579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peymantaeidi.net\/stem-cell\/wp-json\/wp\/v2\/tags?post=51579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}